How does a voided sale get recorded in Quickbooks Online?

Anna Vi
Updated


Setup

  • Vend for Mac or PC
  • Quickbooks Online Integration 

Answer

If a sale was voided prior to the close of a register, the sale total will not be included in the sales data posted over to QBO.

If a sale was voided after the close of a register, the voided sale's totals will be included in the invoice posted to QBO. In this case, get in touch with support to see how best to handle this.