Setting up the Star mC-Print for Mac 

1. Connect the Star mC-Print to a power source using the provided power cable.
2. Using the provided USB cable, connect the Star mC-Print to your Mac.
3. Turn the printer on.

Download the required Star CUPS driver

1. Download the latest Star CUPS driver. This is specialized software that allows the printer to run correctly on your computer. To download this, go to the Star Micronics website and click CUPS Driver for macOS.
   
2. Double-click the downloaded file to extract it and navigate to the Driver folder.
   
3. Double-click the Star_CUPS_Driver-4.8.0.pkg file to open the installation window.
   
4. Follow the setup steps at the end and click Restart to finish.
   
5. Once your Mac restarts, you'll be ready to print.

Connecting the cash drawer (optional)

Once you've got the printer all set up, you can connect a cash drawer.

The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale. The printer prints the receipt.

To set up the Cash Drawer:

1. Plug the RJ12 connector cable from the cash drawer into the receipt printer.

2. Go to http://localhost:631 /printers/

3. Once in CUPS, select your printer model (Star mC-Print2 or Star mC-Print3) from the list.

4. Select from the drop-down menu Set Default Options.

5. From here, select Cash Drawer Control and choose Open Drawer 1 and 2 under Cash Drawer.

6. Click the Set Default Options button to complete.

Your cash drawer should now be all set to go! You can test it by printing a receipt from the Sales history screen. Read the section below for steps on how to do this.

Perform a test print

Now that your Star mC-Print is installed, you can start using it to print your receipts in Retail POS.

To perform a test print, follow the steps below:

1. Navigate to Sell > Sales history.

2. Click a sale to expand it.

3. Click Print receipt.

4. Select the receipt template you’d like to use.

This will take you to the print preview screen. If the Star mC-Print is not your default printer, click Change and select the printer from the list.

Once that's been changed you should be able to print out a receipt.

Setting up the Star mC-Print for Windows 

Downloading the printer driver for Windows

1. Go to the Star Micronics website, search for Star mC-Print, and click on your receipt printer model.

2. Under Drivers, select the Star Windows Software Setup EXE File and click to download.

3. Once the driver has finished downloading, run the installer and complete the installation with the Star setup wizard.

4. Using the provided USB cable, connect the Star mC-Print to your Windows computer. Your computer should automatically configure the printer with the Star mC-Printer driver. 

Connecting the cash drawer (optional)

Once you've got the printer all set up, you can connect a cash drawer.

The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale. The printer prints the receipt.

To set up the cash drawer:

1. Plug the RJ12 connector cable from the cash drawer into the receipt printer.

2. Next, head to your Devices and Printers window on your computer.

3. Right-click on your receipt printer, and select Printer Properties > Device Settings.

4. Once in here change the Peripheral Unit Type to Cash Drawer and set the Unit 1 and 2 options to Document Bottom.

5. Save these settings and test them out by performing a test sale.

Your cash drawer should now be all set to go! You can test it by printing a receipt from the Sales history screen. Read the section below for steps on how to do this.

Perform a test print

Now that your Star mC-Print is installed, you can start using it to print your receipts in Retail POS.

To perform a test print, follow the steps below:

1. Navigate to Sell > Sales history.

2. Click a sale to expand it.

3. Click Print receipt.

4. Select the receipt template you’d like to use.

This will take you to the print preview screen. If the Star mC-Print is not your default printer, click Change and select the printer from the list.

Once that's been changed you should be able to print out a receipt.

Setting up the Star mC-Print for iPad 

1. Connect the Star mC-Print to a power source using the provided power cable.
2. Using a lightning cable, connect the USB end to the back of the printer and the lightning end to the iPad.
3. Turn the printer on.

Connecting your Star mC-Print to Retail POS

1. Open the Retail POS app and tap the Menu icon (☰). The sidebar will open.

2. Tap Settings > Hardware.

3. Under Receipt printers, tap Add a printer.

   

4. A pop-up window will appear. The Find a printer that’s ready to add option will search and show printers that are already connected to the network. Your printer will be listed under connected printers. 

   If your printer is not on the network, tap Follow steps to connect and add a printer. 

5. Perform a hardware self-test by following the on-screen instructions and tap Next.

6. Select your printer brand. 
7. Select your printer model.
8. Select your printer's connection type and tap Next.
9. Follow the on-screen instructions depending on your connection type and tap Add printer once completed.
10. Confirm the printer you want to add by selecting it under connected printers and tap Next. 
11. Your printer is now added and paired with Retail POS. You can choose to rename your printer, perform a Test print, or tap Finish. 

Connecting the cash drawer

Once you've got the printer all set up, you can connect up the cash drawer.

The cash drawer connects to your receipt printer and is triggered to open when you finish a cash or cheque sale. The printer prints the receipt.

To set up the cash drawer, open up the Retail POS app and follow the instructions below:

1. Tap the Menu icon (☰) to open the sidebar.

2. Tap Settings and choose Hardware.

3. Select the printer you want to attach the cash drawer to.

4. Plug the RJ12 connector cable from the cash drawer into the receipt printer.

5. On the printer settings page in the Retail POS app, toggle the Enable cash drawer setting to On.

6. Toggle the Open after cash sale setting to On.

Perform a test print

Now that your Star mC-Print is installed you can start using it to print your receipts in Retail POS.

To perform a test print, follow the steps below:

1. Tap the Menu icon (☰) to open the sidebar and select Sales history.

2. Tap a sale to expand it.

3. Tap Print receipt.

4. Select the receipt template you’d like to use and tap Print.

Setting up the Star mC-Print for Android