Why is my Pax terminal failing/declining/cancelling all transactions?

Question

When trying to take payments using my Pax terminal, why does the terminal instantly cancel the payment? 

Answer

The main reason a terminal would fail on every transaction is because the batch was open for more than several days (usually 5-7). If you don't settle the batch you won't receive the deposits. 

As these settings aren't controlled in Vend, we'd recommend speaking to your payment provider to have your batch close set to host auto so you don't have this issue again.