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Why is my Albert terminal not pairing on the Retail POS (X-Series) payment type screen?

Setup

  • Retail POS for Mac or PC
  • Retail POS on iPad
  • Albert CommBank payment terminal

Answer

Pairing your Albert terminal using the iPad app or Safari browser will not work. Login to Retail POS on the Google Chrome browser to pair your Albert terminal. 

Additional Information

Taking payments with Retail POS and CommBank's Albert 

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