Objective

Recreate a sale missing on the sales history.

Setup

• Retail POS for Mac or PC
• Retail POS on iPad

Steps

1. Navigate to Sell
2. Add the products, discounts etc to recreate the missing sale
3. Click Park Sale
4. Add a note, then click Park Sale
5. Navigate to the sales history
6. Locate the sale
7. Click to expand
8. Click Apply payment/refund
9. Select the payment type from the drop-down
10. Type the amount (for a refund, type in a negative amount)
11. Select the register from the drop-down
12. Select a date/time for the payment
13. Click Save
14. Click Edit Sale
15. Enter the correct sale date and time 
16. Click Save

Additional Information

• Confirm that you have received the payment before recreating the sale. 
• When manually applying a payment to a sale, the payment will be applied in the current open Register Closure.