Question
If I have voided a sale or return, can I 'un-void' or cancel that action?
Setup
- Vend for Mac or PC
Answer
No, there's no way to 'un-void' a sale or return. The best way to correct the error is to re-create the sale or process the return once again.
Additional Information
To recreate a sale you can:
- Add the products and customer from the sale into the Sell Screen
- Park the sale
- Click Sales Ledger
- Find the parked sale
- Click on the sale to expand it
- Click Apply payment/refund on the sale
- Select the payment type from the 'Payment type' drop-down
- Enter the amount paid into the 'Amount' field
- Select the register from the 'Register' drop-down
- Select the payment date from the 'Payment date' drop-down
- Select the payment time from the 'Payment time' drop-down
- Click Save
Note: a recreated sale will appear on the register closure for the day that it was recreated on, even if backdated
Return a Sale on Vend for Mac or PC
Returning a Sale on Vend's iPad app