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How to remove a customer's loyalty


Remove loyalty from a customer using a loyalty adjustment product.


  • Retail POS for Mac or PC


  1. Click Products
  2. Click Add product
  3. In the name field, enter Loyalty Removal Product
  4. Untick Track Inventory for this product
  5. Click Earn custom loyalty
  6. Click Save
  7. Click Sell
  8. Click Start typing or scanning near the top of the screen
  9. Type in Loyalty Removal Product on your keyboard
  10. Select Loyalty Removal Product from the list
  11. Click Add a customer
  12. Type in the name of the customer
  13. Select the customer from the list that appears
  14. Click on the Loyalty Removal Product
  15. Change the price to the amount of loyalty that you want to remove
  16. Click Pay
  17. Click Loyalty
  18. Click Done

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