How to remove a customers loyalty

Objective

Remove loyalty from a customer using a loyalty adjustment product.

Setup

• Retail POS for Mac or PC

Steps

1. Click Products
2. Click Add product
3. In the name field, enter Loyalty Removal Product
4. Untick Track Inventory for this product
5. Click Earn custom loyalty
6. Click Save
7. Click Sell
8. Click Start typing or scanning near the top of the screen
9. Type in Loyalty Removal Product on your keyboard
10. Select Loyalty Removal Product from the list
11. Click Add a customer
12. Type in the name of the customer
13. Select the customer from the list that appears
14. Click on the Loyalty Removal Product
15. Change the price to the amount of loyalty which you want to remove
16. Click Pay
17. Click Loyalty
18. Click Done