Why am I seeing two different prices for my plan on the Billing tab?


Latest update: - Samantha

Question

The amount I see under Next Payment on the Billing Tab is different than the amount I see under What's in My Plan. Why is there a difference?

Setup

  • Vend for Mac or PC
  • Vend on iPad 

Answer

The cost you see under Next Payment is what you'll be charged on your next Billing date. This cost includes any discounts, credits or outstanding balances that is owed on the account, which is why it can be different than the cost of your base plan. 

Additional Information

You can view discounts, credits, or outstanding balances on the account by viewing your recent transactions. 

How to View recent transactions on your Vend account