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How to pair your Clover Flex with Retail POS (X-Series)

Setup

  • Retail POS for Mac or PC
  • Retail POS on iPad
  • Clover Flex payment terminal

Steps

Create the payment type in Retail POS

1. Click Setup in Retail POS

2. Click Payment types

3. Click the Add Payment Type button

4. Click Retail POS Payment Gateway

Reseller_gateway.png

5. Click Begin Setup

6. Enter a name for the payment type

7. Click Save Payment Type

 

Get the terminal ready to pair

  1. Connect the terminal to power
  2. Turn the terminal on
  3. Connect the terminal to your network using a Wifi a connection
  4. The terminal will begin the setup if this is the first time activating your device. Complete this process before proceeding

 

Download and Install the eConduit App

  1. As an Admin user for your Clover account, access the Clover Marketplace
  2. Sign in and search for eConduit or access the More Tools on the Flex terminal and search for eConduit
  3. Select Connect and Accept
  4. Select the eConduit app icon on the Clover Flex
  5. If successful the app will state "Connected"
  6. The eConduit app needs to be running in the background always to accept payments through Retail POS

 

Connect the terminal to Retail POS

1. Click the Retail POS Payment Gateway payment type that was just created

2. Click Pair a Terminal

resellergateway1.png

3. Click Allow Access

Allow_access.png

4. Enter the terminal serial number and click Pair

Serial_Number.png

5. Confirm the payment terminal shows a test transaction for $0.01 and click Yes

test_transaction.png

7. Select the register to assign to the terminal and click Next

register_selection.png

8. Complete contact information and click Submit

9. Your payment terminal and payment type will now be set up. Click ESC

10. Click Save Payment Type

NOTE: Repeat the above process for each terminal you need to connect

 

Additional Information

  • You cannot pair multiple terminals to a single register
  • When installing the eConduit application, the Clover device will automatically install (if not already installed) either the Cloud pay display or Secure Network pay display app. These are required to display the transaction prompts to the consumer on the Clover device.  You can confirm the installation by viewing your installed apps on the Clover device menu screen.
  • How to check the serial number of Clover terminal
  • How to pair your Clover Mini with Retail POS

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