I've logged into the scanner app and selected the inventory count, but the products will not load and there's an error message: "Error loading consignment products."
- Scanner by Vend app for iOS
The user is assigned to a different outlet than the inventory count is set up on.
Change the outlets the user is assigned to:
1. Log into your Vend store on browser or an iPad
2. Click on Setup
3. Click on Users
4. Select the user
5. Scroll down to Outlets
6. Enable the outlet where the inventory count is being done
7. Click Save Changes