Emails are not populating automatically when emailing invoices from the sales history


Latest update: - Sam Pallesen

Problem

When emailing invoices through the sales history to sales with customers attached who have an email listed, the email field is not automatically being populated.

Setup

  • Vend for Mac or PC
  • Chrome Web Browser

Cause

This is caused extensions which interfere with the autofill function in Vend.

Solution

  1. Click the three dots in the top right-hand corner
  2. Click More tools
  3. Click Extensions
  4. Click on the blue toggle button to the right of each of your extensions until all of them are disabled