How to process a refund for Vend Ecommerce orders

Setup

  • Vend for Mac or PC

Steps

  1. Start the return from Sales History
  2. Park the sale
  3. Manually apply a refund in Sales Ledger 
  4. Login to your Vend Ecommerce payment processor's portal (Paypal, Stripe etc)
  5. Find the transaction
  6. Refund the transaction to the customer

Additional Information

How to manually apply a refund to a sale