Help Center
  1. How can we help?
  2. Selling
  3. Open/Close Register

Unable to open the register on Vend on iPad, getting an error: "Oops. We couldn't open the register in Vend. Please try again".


Latest update: - Sadaf Sadeghian

Problem

Unable to open the register after entering the open float amount on Vend on iPad, getting an error: "Oops. We Couldn't open the register in Vend. Please try again". 

Setup

  • Vend on iPad 

Cause

Vend is offline, since the iPad is not connected to the internet. 

Solution

You would need to connect your iPad to the internet and ensure the WiFi network that your iPad is connected to is providing internet access. Once your iPad has internet access try opening the register on your Vend on iPad again.

Still can't find what you're after? Contact us so that we can help you out.

This guide is for information purposes only. While every attempt is made to ensure that information is accurate and up-to-date, some information is subject to change. We encourage you to work with tax, legal and other professional advisers (as applicable) to determine your requirements. Vend will not be held liable for information in this document and reserves the right to alter the content at any time.