Unable to open the register on Vend on iPad, getting an error: "Oops. We couldn't open the register in Vend. Please try again".

Problem

Unable to open the register after entering the open float amount on Vend on iPad, getting an error: "Oops. We Couldn't open the register in Vend. Please try again". 

Setup

  • Vend on iPad 

Cause

Vend is offline, since the iPad is not connected to the internet. 

Solution

You would need to connect your iPad to the internet and ensure the WiFi network that your iPad is connected to is providing internet access. Once your iPad has internet access try opening the register on your Vend on iPad again.