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Unable to open the register on Vend on iPad, getting an error: "Oops. We couldn't open the register in Vend. Please try again".

Sadaf Sadeghian
  • Updated

    • Problem

    Unable to open the register after entering the open float amount on Vend on iPad, getting an error: "Oops. We Couldn't open the register in Vend. Please try again". 

    Setup

    • Vend on iPad 

    Cause

    Vend is offline, since the iPad is not connected to the internet. 

    Solution

    You would need to connect your iPad to the internet and ensure the WiFi network that your iPad is connected to is providing internet access. Once your iPad has internet access try opening the register on your Vend on iPad again.

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