Shopify order has no payments

Sung Min Yoon
Updated


Problem

A Shopify order has synced over to Vend but has no payments attached to it. 

Setup

  • Vend for Mac or PC
  • Vend on iPad 

Cause

The Shopify order has a pending payment at the time of sale.

Solution

A manual payment must be applied on Vend after the pending payment has been processed on Shopify.

Additional Information

How to manually apply a payment to a sale