Why does a closed sale still have a balance to pay on it?

Question

A sale is marked as 'closed' in the sales ledger, but there is a positive balance due on it.

Setup

  • Vend for Mac or PC
  • Vend on iPad

Answer

Third party add-ons can cause sales to be closed with a balance due to be paid.

Additional Information

Sales in Vend can only have a balance to be paid if they are parked, layby or on account sales. 

If you do not have any third party add-ons, please reach out to Vend Support.