Can I bypass Loyalty when I apply discounts on the Sell Screen?

Anna Vi

Updated November 03, 2019 14:55

Question

Can I have Loyalty not apply to a sale if I have a discount applied on the Sell Screen?

Setup

Vend for Mac or PC
Vend on iPad

Answer

No, even with line discounts or global discounts, Loyalty will still be accumulated based on the product and total price the customer pays.

Additional Information

You can bypass Loyalty by creating a Promotion, through a "catch-all" customer, or by disabling Loyalty for the customer.

Setting up Store Promotions in Vend for PC, Mac and iOS
Create a catch-all customer with Loyalty disabled and assign this customer for each discounted sale you perform: Adding a customer to Vend
If a customer is added to the sale, you can turn off Loyalty for this customer from the Sell Screen however this will disable them earning Loyalty going forward.

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This guide is for information purposes only. While every attempt is made to ensure that information is accurate and up-to-date, some information is subject to change. We encourage you to work with tax, legal and other professional advisers (as applicable) to determine your requirements. Vend will not be held liable for information in this document and reserves the right to alter the content at any time.