How to refund a sale that originated from WooCommerce


Latest update: - Jordan Smith

Objective

To process a refund that originally came from WooCommerce.

Setup

  • Vend for Mac or PC
  • WooCommerce Integration 

Steps

In WooCommerce:

  1. On the Edit Order page, click Refund
  2. If the payment made was a Bank transfer, click Refund Manually
  3. A warning will come up confirming you want to refund manually, click Ok

In Vend:

  1. Click Sell
  2. Click Sales History
  3. Search and click on the sale
  4. Click Return Items
  5. Click Refund
  6. Select your WooCommerce payment type

Additional Information

Your WooCommerce payment type is located in your WooCommerce addon page

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