Updating to iOS 14+ on iPad will prompt you to grant the Retail POS app permissions to access Bluetooth and Local Network settings on your iPad.
If declined, this will cause your printer to no longer function. To fix this, ensure that Bluetooth and Local Network Permissions are enabled in Settings > Lightspeed Retail POS (X) on your device.
In order to set up your receipt printer with your iPad, you'll first need to make sure you have all the peripherals needed.
As the SM-S230i is a Bluetooth device, it does not require any cables to connect it to your iPad. The only cable you will need for your printer is the power cable to charge the printer. Once fully charged, you can disconnect the power cable.
Make sure you have 58mm receipt rolls. To load your receipt roll open the latch on the top of the printer, place the roll inside, and pull some of the paper through before closing the lid.
The SM-S230i is a portable pocket printer that does not have the capability to connect a cash drawer.
Connecting your Star SM-S230i Receipt Printer to your iPad
You'll first need to connect the printer to your iPad in Bluetooth settings. To do this:
1. Open the Settings app on your iPad.
2. Tap the Bluetooth option under General Settings.
3. Ensure Bluetooth is turned on.
The Bluetooth slider should be green and switched to the right. If the slider is to the left and in gray, tap again to ensure Bluetooth is on.
4. In the Bluetooth Device list on the iPad tap Star Micronics.
5. Type in the device PIN: 1234.
Under My Devices, the printer should show a status of connected, confirming that the device is successfully connected.
Add the Star SM-S230i in the Retail POS app
1. Open the Retail POS app and tap the Menu icon (☰)
2. Select Settings, followed by Hardware
3. Under Receipt printers, tap Add printer
4. Tap the blue Find button and select your Epson TM-m30 Bluetooth printer. The name of your printer should look like 'TM-m30_030015'. The numbers after '_' can differ based on your printer model.
5. Enter a Name for your printer. This can be anything you choose such as “Cashier 1” or “Receipt Printer”.
6. Select one of the following receipt options:
- Standard receipt - this is a typical end-of-sale receipt.
- Secondary receipt - this is a receipt used for specific purpose, i.e kitchen receipts; refer to our Setting up secondary receipts for Retail POS (X-Series) on iPad guide for further information
7. Under Print receipts, you can toggle on or off to: Automatically print receipts at the end of the sale. If you don't enable automatic receipt printing, you need to manually print when a receipt is needed. This is set to on by default.
8. Choose the number of receipt copies you’d like to print for each sale
9. Click Save to add your printer
Perform a test from the Sales history. If your receipt fails to print, go back to Checkpoint 1.