Unable to transfer account to new owner in Vend


Latest update: - Elle Bryant

Problem

When trying to transfer ownership to another admin in Vend no changes are made.

Setup

  • Vend for Mac or PC

Cause

If you are using autofill for passwords this can cause an issue when making changes to the primary admin.

Solution

  1. Click on Primary Admin
  2. Scroll to Security
  3. Type password in both Change Password and Repeat New Password
  4. Click Transfer ownership to another admin
  5. Select new Account Owner
  6. Enter your password
  7. Click Transfer Account Ownership

Additional Information

Transferring your Account to a New Owner