New users not showing in user switching screen


Latest update: - Sam Pallesen

Problem

When trying to switch users, new users are not showing up in the user switching screen.

Setup

  • Vend for Mac or PC
  • Chrome

Cause

Old data stored in the browser can stop this from updating properly.

Solution

  1. Click the three dots in the top right-hand corner
  2. Select Settings
  3. Type in Clear on your keyboard
  4. Click Clear browsing data
  5. Make sure that all the boxes on the left-hand side are ticked
  6. Click the box to the right of Time range
  7. Select All time
  8. Click Clear data