Customers not adding to the sell screen


Latest update: - Sam Pallesen

Problem

When trying to search up customers and add them to the sell screen, clicking on the customer in the list does not add them to the sale.

Setup

  • Vend for Mac or PC

Cause

This can be because your browser is storing old data which is interfering with the operation of Vend.

Solution

  1. Click the three dots in the top right-hand corner
  2. Click Settings
  3. Click Search settings
  4. Type in Clear using your keyboard
  5. Click Clear browsing data
  6. Make sure that the boxes on the left are checked
  7. Click the box next to Time range
  8. Select All time
  9. Click Clear data