How does a BigCommerce customer sync to Vend?

Setup

  • Vend for Mac or PC
  • BigCommerce Integration

Answer

There are two scenarios on how BigCommerce customers sync to Vend:

  1. When an order is placed on BigCommerce for an existing Vend customer, the order will sync to Vend based on the e-mail address included in the order
  2. For new Vend customers, the BigCommerce customer will be created in Vend based on their billing details included in the order

Additional Information

  • Vend will not update customer details changed on BigCommerce. Any updates after the fact will not send over to Vend

 

Did this answer your question?
Have more questions? Contact us so that we can help you out.