Why do I receive a 'More than 1 result found' error on the sell screen?


Latest update: - Nath Cohen

Problem

Why do I receive a 'More than 1 result found' error on the sell screen?

Cause/Solution

Two products with the same SKU number

It's possible that you have two products in your Product list with the same SKU number. To confirm this, scan or enter the SKU number giving you an error into the Product page and look for multiple results.To resolve this, edit or delete one of the two products.

Two customers with the same customer code

If you have two customers in your customer list with the same customer code, this will also be flagged as more than one result. To resolve this, edit or delete one of the two customers.

One product and one customer with the same customer code/SKU 

A common issue is one of your customer codes matches one of your product SKUs. As the search bar in Vend searches both customers and products - you need to ensure each customer and product has a unique identifier. To resolve this, edit or delete the customer or product.