Setup
- Vend for Mac or PC
- BigCommerce Integration
Cause
Products can fail to import for a few reasons:
- Products are set to invisible on BigCommerce
- A product is meant to have variants however the options have not been generated on BigCommerce
- A product on BigCommerce is using a SKU already assigned to a different product in Vend
- A product on BigCommerce is using a SKU that already exists in Vend with a different product name than what's assigned on BigCommerce
- The variant attribute amount exceeds Vend's maximum of three variant options
Solution
- Review and correct affected products and attempt to reimport
- If a second failure occurs, please contact Vend Support and we can assist with the problemÂ
Additional Information
- If products are not corrected, orders containing products will not be displayed on Vend