Why aren't my BigCommerce products importing into Vend?


Latest update: - Ashleigh Burns

Setup

  • Vend for Mac or PC
  • BigCommerce Integration

Cause

Products can fail to import for three reasons:

  1. Products are set to invisible on BigCommerce
  2. The product or its variants does not have a SKU assigned
  3. The variant attribute amount exceeds Vend's maximum of three

Solution

  • Review affected products and attempt to reimport
  • If a second failure occurs, please contact Vend Support and we can assist with the problem 

Additional Information

  • If products are not corrected, orders containing products will not be displayed on Vend