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How to delete an Outlet

Objective

To delete an outlet from your account.

Setup

  • Retail POS for Mac or PC

Steps

Before deleting an outlet you must:

  • Delete any registers assigned to the outlet
  • Reassign or delete any users that are assigned to the outlet
  • Receive or cancel any open or sent Stock Orders or Stock Transfers assigned to that outlet
  • Cancel or complete any open Inventory Counts assigned to that outlet

Delete the outlet:

  1. Sign in as an admin user
  2. Click Setup
  3. Click Outlets and Registers
  4. Click on the outlet you wish to delete
  5. Click Delete Outlet

Once the outlet has been deleted, update licenses in Retail POS to have your billing updated:

  1. Click Billing
  2. Click Manage Plan
  3. Click Edit Licenses
  4. Reduce the number of outlet licenses 
  5. Click Next
  6. Click Update Licenses

Additional Information

Your next bill will be updated once the outlet is deleted.

You will not be able to delete outlets or registers if your account is past due.

Once an Outlet is deleted, you will still have access to your reports. However, you will not have access to your register closures once you delete an outlet.

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