Vend Ecommerce returns an unknown theme error


Latest update: - Ashleigh Burns

Problem

When visiting online site, clicking into a collection returns an unknown theme error.

Setup

  • Vend for Mac or PC
  • Vend Ecommerce

Cause

 The register assigned to Vend Ecommerce has been deleted or removed.

Solution

 In Ecommerce > Settings > General > Associated Registers, reassign the Ecommerce register to an active register in Vend.

Additional Information

 If this does not resolve the issue, please contact Vend Support for further investigation.