What happens if I void a sale where a gift card has been redeemed?

Setup

  • Vend for Mac or PC
  • Vend on iPad

Answer

The money that was redeemed will be returned to the gift card.

Voiding a Sale

For iPad users, follow all steps. For Mac or PC users, start from step 4.

  1. Tap the 3 horizontal lines at the top left corner of your screen
  2. Tap Dashboard
  3. Tap Menu
  4. Click/Tap Sales Ledger
  5. Use the filter options to isolate the sale
  6. Click/Tap Update
  7. Click/Tap the sale line so it expands
  8. Click/Tap Void