Why doesn't my Quickbooks register closure invoice match my register closure in Vend?


Latest update: - Lucia Palozzi

Setup

  • Vend for Mac or PC
  • Quickbooks Online integration

Answer

On account / layby sales

  • On account and layby sales do not sync to QBO. These payments will appear in your Vend register closure, but not in the corresponding QBO invoice. 

Counted amount discrepancies

  • Vend will send the counted totals to QBO. If your counted totals are less than your expected, you will see this difference.