Quick keys image being cut off

Problem

When adding a quick key to the sell screen the image of the product is cut off, only displaying part of the product image.

Setup

  • Vend for Mac or PC

Cause

This happens when the image aspect ratio is different than the quick key. The preferred aspect ratio is 3:2.

Solution

Change the aspect ratio of the image to be 3:2 and then re-upload the image.

Additional Information

Click here to learn more about aspect ratios.

Why are product images missing from my Quick Keys?