Quick keys image being cut off


When adding a quick key to the sell screen the image of the product is cut off, only displaying part of the product image.


  • Retail POS for Mac or PC


This happens when the image aspect ratio is different than the quick key. The preferred aspect ratio is 3:2.


Change the aspect ratio of the image to be 3:2 and then re-upload the image.

Additional Information

Click here to learn more about aspect ratios.

Why are product images missing from my Quick Keys?

Did this answer your question?
Have more questions? Contact us so that we can help you out.