Can I freeze a customers account if they have a high on account balance owed?


  •  Vend for Mac or PC
  •  Vend on iPad


It's not possible to freeze an account or stop these customers from being able to make new sales.

You could however assign these customers to a different customer group so cashiers can identify the customers with large overdue balances. 

As an example, this customer has been changed to the 'Overdue Balance' group so I know not to make new sales to this customer:

Additional Information

Customer Groups

How to change a customers group