How to fix long receipts for Epson printers on Mac when headers and footers are deselected


Latest update: - Elle Bryant

Problem

Receipts are printing long, with a blank space at the bottom and the headers and footers setting is already deselected.

Setup

  • Vend for Mac
  • Google Chrome

Cause

Having Paper Reduction set to none can cause a receipt to print to your specified paper size before cutting. This can cause long blank spaces on the receipt when not needed.

Solution

Change default printer options through CUPS.

  1. In Google Chrome
  2. Head to the following URL: http://localhost:631/printers/
  3. Select your printer
  4. On the second dropdown select Set Default Options
  5. Set Paper Reduction to Bottom margin
  6. Click Set Default Options

Image_2019-07-18_at_11.20.23_AM.png

Additional Information 

Following the link above will take you to CUPS. CUPS is a network printing service used by Mac computers. It allows you to setup your printers on a network, and customise options such as cash drawer setup.

How to enable the CUPS printer interface