How are customers linked between Vend and Xero?


Latest update: - Lucia Palozzi

Question

When an on-account sale is posted to Xero, when is a new contact created in Xero and when is the customer associated with an existing contact?  

Setup

  • Vend for Mac or PC
  • Xero integration

Answer

A customer in Vend will be linked to a customer in Xero if the contacts have the same customer name and email address.