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Why are product images missing from my Quick Keys?

Problem

Some of the Quick Keys on your Sell Screen aren't displaying images and you would like the images to be added.

Setup

  • Retail POS for Mac or PC
  • Retail POS on iPad 

Cause

An image has not been added to the product on the product page.

Solution

An image would need to be added on the product page for it to appear on your Quick Key. You can add an image to your product by following the steps below:

  1. Click Products
  2. Search for the product you want to edit and click on it
  3. Click Edit Product
  4. Under General, scroll down to Upload Images
  5. Drag and Drop the image or click Browse and select the image you want to add

Additional Information

Setting up Quick Keys for Mac and PC

How do I setup Quick Keys on the iPad? 

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