How does Loyalty work with exchanges?


Latest update: - Anna

Setup

  • Vend for Mac or PC
  • Vend on iPad

Answer

There are 3 different scenarios that can unfold with Loyalty when it comes to an exchange: 

  • Loyalty points will be added to the customer's account if they are required to pay after the exchange. 
  • Loyalty points will be deducted from the customer's account if a partial refund takes place after the exchange. 
  • No change in Loyalty points will occur if the exchange results in a total of $0.

Additional Information