Why is an on account sale with no balance remaining still not completed?


Latest update: - Ranga Palakonda

Setup

  • Vend for Mac or PC

Answer

There are only 2 reasons that could cause an on account sale to remain open and uncompleted:

  • There is a balance remaining on the sale
  • No payments have been taken on the sale

Additional Information

Even if an on account sale has a 100% discount applied and shows no balance, it will remain open unless a payment is applied. A 0 value payment can be applied to complete an on account sale which has a 100% discount applied.