Xero error: 'We don't know where to send some of your data.'


Latest update: - Lucia Palozzi

Problem

Sending a register closure to Xero returns the error 'We don't know where to send some of your data.'

Setup

  • Vend for Mac or PC
  • Xero integration

Cause

Fields in your Xero settings are not mapped to an account in Xero. 

Solution

  1. Click Setup
  2. Click Add-ons
  3. Click the pencil icon next to the Xero logo
  4. Ensure that each field in Vend has an account selected from the drop-down beneath it

Additional Information

Setting Up your Xero Account Mappings