Quickbooks register closure invoices do not match entries into Quickbooks bank feed


Latest update: - Lucia Palozzi

Setup

  • Vend for Mac or PC
  • Quickbooks Online (QBO) integration

Cause

  • Register closures have not posted to QBO
  • Register closures span multiple dates
  • Sales were not processed in Vend

Solution

Register closures have not posted to QBO

  1. Click Reporting
  2. Click Register Closures
  3. Click the red QB icon next to any un-posted closures

Register closures span multiple dates

  1. Click Reporting
  2. Click Register Closures
  3. Check the date range of each closure to ensure it does not exceed a single date
  4. If any closures span more than a single date, the totals for those dates will appear as a lump sum in QBO. 

Sales were not processed in Vend

  • If a sale was not processed in Vend, but was entered into your credit card terminal, the sale will appear in your bank feed in QBO but will not be accounted for in Vend. You can recreate these sales. 

Additional Information

Common Issues Preventing Register Closures from Posting to QuickBooks

How to recreate a sale