My header/store name appear fuzzy on the new receipt template


Latest update: - Nath Cohen

Problem

The header or store name displays pixelated when printed.

Setup

  •  Vend for Mac or PC
  •  Vend for iPad

Cause

Due to incorrect formatting of the header (mainly used for the store name) displays pixelated and fuzzy when printed.

Solution

1. Click Setup

2. Click Outlets & Registers

3. Click the name of your receipt at the bottom of the page

4. Highlight the text in the Header Information box

5. Click the 'Clear formatting' button labelled Tx

 Screenshot_2019-03-10_at_11.16.42.png

6. Click Formats

7. Choose the size/format you would like your header information to use