Xero error: 'One of the payment types used for your [sale|register closure] is trying to send to a Xero account that can't receive payments.


Latest update: - Lucia Palozzi

Problem

Sending a sale/register closure to Xero returns the error 'One of the payment types used for your [sale|register closure] is trying to send to a Xero account that can't receive payments.'

Setup

  • Vend for Mac or PC
  • Xero integration

Cause

An account that is mapped to a payment type in Vend is not enabled for payments. 

Solution

  1. In Vend, click Setup
  2. Click Add-ons
  3. Click the pencil icon next to the Xero icon
  4. In Xero, click Accounting
  5. Click Chart of Accounts
  6. Search for each account listed in your Vend/Xero mappings page in your chart of accounts
  7. Click the account name in Xero
  8. Ensure that Enable Payments to this account is checked