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Why am I not receiving the reset password email?


Latest update: - Tatiana Papaioannou

 Setup

  • Vend for Mac or PC
  • Vend on iPad

Cause

1. The incorrect Username is being entered.

2. The email associated has not been verified.

Solution

1. Check Username details, they will be:

  • Non case-sensitive
  • Space-sensitive
  • If a Primary Admin, use your email address

2. Check your email for email to Verify your email from Vend

Additional Information

How to reset your Vend password

 

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This guide is for information purposes only. While every attempt is made to ensure that information is accurate and up-to-date, some information is subject to change. We encourage you to work with tax, legal and other professional advisers (as applicable) to determine your requirements. Vend will not be held liable for information in this document and reserves the right to alter the content at any time.