Can you change the tax on a closed sale?

Setup

  • Vend for Mac or PC

Answer

To adjust the tax sale you will need to void the original sale and then recreate it with the desired tax rate.

Voiding the original sale:

  1. Click Sales Ledger
  2. Search/Click the sale
  3. Click Void

Recreating the sale to adjust the tax:

  1. Replicate the sale in the Sell Screen
  2. Make sure the tax you desire is added 
  3. If you originally took cash, click Pay then Cash (you can skip steps 4 to 8)
    If you took a different payment type, Park the sale
  4. Click Sales ledger
  5. Search/Click the sale
  6. Click Apply payment/refund
  7. Click the correct payment type
  8. Type the correct payment amount

It is not possible to adjust the tax on a closed sale once it has been created unless you void and recreate. 

Additional Information