Product text on receipts printing in a vertical line


Latest update: - Sam Pallesen

Problem

The text listing the products on a receipt is printed in a vertical line, rather than running horizontal across the page.

Setup

  • Vend for Mac or PC

Cause

This can be caused by one of two things (in some cases, both at once)

A) The wrong Template style is selected

B) The header and footer text is too large on the receipt template

Solution

  1. Click Setup
  2. Click Outlets and Registers
  3. Click the name of the receipt template you are currently using
  4. Click the box under template style
  5. Select Standard Thermal Receipt
  6. Click Save

Additional Information

How to change the size of the header/footer text on your receipts

You can check which receipt template you are currently using near the top of the outlets and registers page:

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