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Error: 'There was a problem updating the billing recipient. Please try again.'

Carla Masangcay
  • Updated

    • Problem

    Changing the Billing Address gives the error: 'There was a problem updating the billing recipient. Please try again.'

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    Setup

    • Vend for Mac or PC

    Cause

    Blank fields in the Billing Address

    Solution

    The Billing Address should be filled out completely with your new details. If your postal/physical address does not have a "Suburb" and "State", enter a hyphen. Leaving any fields in the Billing Address blank will not let you save the changes.

    Additional Information

    How to edit the billing recipient of your Vend account

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