Help Center
  1. How can we help?
  2. Vend Subscription
  3. Billing FAQs

Error: 'There was a problem updating the billing recipient. Please try again.'


Latest update: - Carla Masangcay

Problem

Changing the Billing Address gives the error: 'There was a problem updating the billing recipient. Please try again.'

Screen_Shot_2019-02-26_at_12.36.12.png

Setup

  • Vend for Mac or PC

Cause

Blank fields in the Billing Address

Solution

The Billing Address should be filled out completely with your new details.

Additional Information

If your postal/physical address does not have a "Suburb" and "State", enter a hyphen.

Still can't find what you're after? Contact us so that we can help you out.

This guide is for information purposes only. While every attempt is made to ensure that information is accurate and up-to-date, some information is subject to change. We encourage you to work with tax, legal and other professional advisers (as applicable) to determine your requirements. Vend will not be held liable for information in this document and reserves the right to alter the content at any time.