How to send Connection Logs to Tyro help desk on Mac or PC


Latest update: - Mandy

Objective

Uploading Tyro connection logs for Tyro payment terminals

Setup

  • Vend for Mac or PC

Steps

  1. Click the link https://iclient.tyro.com/logs.html from your PC or Mac on which you are running Vend 
  2. Click on Send to Tyro

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Additional Information

Vend does not have access to the logs. They are only visible to Tyro.