How to send Connection Logs to Tyro help desk on Mac or PC

February 24, 2019 00:18
Latest update: March 20, 2019 03:52 - Mandy Sethi

Objective

Uploading Tyro connection logs for Tyro payment terminals

Setup

Vend for Mac or PC

Steps

Click the link https://iclient.tyro.com/logs.html from your PC or Mac on which you are running Vend
Click on Send to Tyro

Screen_Shot_2019-02-24_at_11.55.06_AM.png

Additional Information

Vend does not have access to the logs. They are only visible to Tyro.

This guide is for information purposes only. While every attempt is made to ensure that information is accurate and up-to-date, some information is subject to change. We encourage you to work with tax, legal and other professional advisers (as applicable) to determine your requirements. Vend will not be held liable for information in this document and reserves the right to alter the content at any time.