How to send Connection Logs to Tyro help desk on iPad

Latest update: - Mandy


Uploading Tyro connection logs for Tyro payment terminals


  • Vend for iPad 


  1. Open the left-hand menu by tapping on the three horizontal lines
  2. Tap on Settings
  3. Tap on Hardware
  4. Under Tyro, tap View Logs
  5. Tap Send to Tyro


Additional Information

Vend does not have access to any logs that are uploaded, they are only visible to Tyro.