Why is the on account balance on my printed receipt different to the balance shown directly within Vend?

Question

When looking at a receipt in the Sales Ledger or Sales History, why does the customers on account balance shows differently than it does on the printed receipt?


Setup

  •  Vend for Mac/PC

Answer

The customers on account balance was different at the time of printing the receipt. This will update within the system, so can change retroactively on existing receipts.