The supplier on a stock order invoice in Xero does not match the supplier in Vend


Latest update: - Lucia Palozzi

Setup

  • Vend for Mac or PC
  • Xero integration 

Cause

  • The two suppliers have the same email address in Vend and Xero
  • The company name is not correct in Vend

Solution

The two suppliers have the same email address in Vend and Xero

  1. In Xero, check the email address associated with the supplier being added to the invoices
  2. In Vend, check if the email of the supplier that should be associated with the invoice is the same 
  3. If the email addresses are the same, update the email address in either Xero or Vend so that they will not be the same

The company name is not correct in Vend

  • The supplier in Xero is determined by the supplier's company name in Vend. You can edit the supplier to change this.