Xero Error On Account Sale: Xero can't accept negative payments


Latest update: - Ranga Palakonda

Problem

Trying to post an on account sale to Xero results in this error: 'Xero can't accept negative payments'

Setup

  • Vend for Mac or PC
  • Xero Integration

Cause

The payments on the on account sale are a negative amount.

Solution

The on account sale will have to be voided and recreated with no negative payments or it can be accounted for manually in Xero.  

Additional Information

How to recreate a sale