Why is the discount applied to a sale greater than what was set up in the promotion?


Latest update: - Sadaf Sadeghian

 

Setup

  • Vend for Mac or PC
  • Vend on iPad

Cause

 There could be two reasons for this:

  • Other active promotions or price books are applied to the same products in the sale.
  • The wrong promotion type is being used (example: a basic promotion instead of advanced promotion)

Solution

Multiple promotions and Price Books 

Vend stacks promotions and price books. Therefore you should go through the different price books and promotions that are currently active and remove the products you don't want the additional discounts applied to.

Switching from a basic promotion to an advanced promotion

Basic promotions can only apply a dollar or percentage discount off of each product in the promotion, where as in advanced promotions you have more filtering options.

Additional Information

Advanced Promotion Options

Does Promotions and Pricebooks stack?