How to manually import Shopify orders that have not synced to Vend

Setup

• Vend for Mac or PC
• Shopify Integration

Steps

Through the Shopify Add-Ons Page:

1. Click Setup
2. Click on Add-ons
3. Beside Shopify click on the pencil icon
4. Click on Get Shopify Orders
5. In the drop-down list select Get New Shopify Orders

Through the Vend Sales Ledger:

1. Click Sales Ledger
2. Click on Update Shopify Orders

Additional Information

• Orders will not import if they include deleted products
• Orders can fail to import if they were placed on a 3rd party fulfillment app connected to Shopify

Why Aren't My Shopify Sales Appearing in My Sales Ledger